Firewall Issues

GoTrek and Firewalls

How do I access GoTrek through a firewall?

Have a transparent proxy server?

How secure is GoTrek?

How do I access GoTrek through a firewall?

If you are having problems accessing GoTrek through a firewall you may need to make your administrator aware of the GoTrek port settings used to transfer data. You or your administrator will need to open up the following ports in order to allow the appropriate GoTrek software to work:

- port 443, for GoTrek EV media content
- port 4569, for GoTrek VoIP internet phone

If you are located behind a firewall click here for more detailed instructions on how to overcome firewall issues when downloading GoTrek software.

What if I have a transparent proxy server?

At the moment GoTrek does not support the use of transparent HTTP proxy servers. Please contact your ISP or administrator to seek an alternative connection.

How secure is GoTrek?

GoTrek goes to great lengths to ensure that all it's content is secure and protected from viruses. All GoTrek data is virus checked and it is not possible for other computers to transfer viruses through the GoTrek application. Virus protection is a very high priority for GoTrek and we recommend that all computers run virus protection software.